Privacy Policy

Grand Prism Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including event bookings, inquiries, and website visits.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (phone number, email address), payment information, and event preferences.
  • Booking Details: Event dates, guest counts, special requests, and other relevant information for your reservation.
  • Website Usage Data: IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and manage your event bookings and reservations.
  • To communicate with you regarding your bookings, inquiries, or special requests.
  • To improve our services, website functionality, and customer experience.
  • To send promotional offers, updates, or newsletters (only with your consent).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted service providers (e.g., catering, event planners) to fulfill your event requirements.
  • When required by law or to comply with legal processes.
  • To protect the rights, property, or safety of Grand Prism Hotel, our guests, or the public.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive data.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your data, subject to legal and contractual obligations.
  • Opt-out of receiving promotional communications at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all information collected after the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Grand Prism Hotel
Muzaffarpur Road, near Tinpulwa Chowk,
Lalganj, Bihar 844121
Phone: 077394 93167